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  2. About Corona

About Corona

For customers to use with confidence

  • At this facility, we are working to prevent the spread of new coronavirus infections.
    Thank you for your cooperation.

About accommodation acceptance

  • ・3 We will limit the number of guests to avoid congestion.

    ・Even if you are a target person, if your residence or place of work is in a specific caution area,
     Please refrain from staying abroad for a long period of time or if you have a companion.
    *You can stay if you have undergone the quarantine measures (14 days) after entering Japan, which are required by the Japanese government.

    ・For those who are not feeling well from 2 weeks before the scheduled accommodation date to the day of the stay,
     Those who are above 37.5 degrees Celsius at the time of temperature measurement at the time of visit will not be allowed to stay.

About infection control efforts

  • ・Alcohol disinfection is installed in various places in the facility such as the front desk and lobby.
     We recommend using it.

    ・At the time of check-in and check-out reception
     Please wait with a gap between the front and back.

    ・Payment can be made at any time during your stay to avoid congestion.
     Please ask the front desk clerk.
  • ・Public spaces used by many customers are
     We regularly disinfect with alcohol to enhance hygiene.

    ・When relaxing in the lobby etc.
     Please sit at a distance from your neighbor.

    ・Please refrain from eating and drinking in the lobby and gathering with a large number of people.
  • ・Rooms are disinfected with alcohol when cleaning
     And we carry out ozone sterilization by machine.

    *For guests staying consecutively,
     We are refraining from cleaning by entering the service staff.
     Various amenities will be provided in the room for the number of nights in advance.
     We apologize for any inconvenience, and thank you for your understanding and cooperation.
  • ・The number of people who can use the large communal bath at one time is limited.

    ・To prevent mistakes in slippers
     Clips are available as landmarks.
  • ・In addition to cleaning the facility / guest rooms / dining venues, doorknobs, room keys, etc.
     We are strengthening equipment that can be touched by hands / disinfection of equipment / disinfection and cleaning.

    ・In this facility / public space / restaurant etc.
     For ventilation, we open windows and doors and operate air conditioning equipment at all times.
  • ・At the dining venue, leave a space
     We kindly ask you to sit down.

    ・Change meal contents, shift meal time, to the meal venue depending on the situation
     We may take measures such as setting admission restrictions.

    ・At the dining venue, except when eating food
     We ask all customers to wear masks.

Employee health management

  • ・We measure the temperature of employees, wash their hands and disinfect their hands thoroughly, ventilate the backspace, and sterilize regularly.
     In some cases, we wear face shields and rubber gloves.

    ・In consideration of the health and safety of our customers and employees, all employees wear masks.

    ・Due to the epidemic of infectious diseases, even if you come to the facility, you can wear a mask, check-in / check-out, etc.
     We ask for your cooperation in infection prevention, such as by keeping a certain distance from the customers around you.

Request from the hotel to customers

  • Guests staying at this facility will take preventive measures such as avoiding face-to-face contact at check-in, and then measure the temperature of all members of the group.
    We appreciate your understanding and cooperation.

    At check-in, we will inform the guests of the "matters that travelers must comply with".

    ・Those who have a fever and those who have a fever for several days
    ・Those who have dullness (malaise) or suffocation (dyspnea)
    ・Those who are not in good physical condition

    We apologize for any in the above cases, but please refrain from visiting the museum.

    Elderly people, people with underlying diseases (diabetes, heart failure, respiratory diseases, etc.), pregnant people, even if they are not worried about their physical condition
    If you are traveling with preschool children, please refer to the information provided by related organizations and make a careful decision.

    Once in the room, it will be in the room file
    Please be sure to read "Measures to prevent infection with the Novel Coronavirus".
    If you feel unwell during your stay, please contact your local employee or front desk.
    If necessary, we will respond according to the guidelines from the national or prefectural government.

We will do our best to ensure that our customers can use our products safely and securely.Thank you for your understanding.