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  2. Frequently Asked Questions Q & A

Frequently Asked Questions Q & A

Frequently Asked Questions

  • Hotel facilities / Equipment

    Do you have a dry cleaning service or a coin laundry?

    Cleaning service is not available.
    Alternatively, we have a coin laundry available in the changing room of the public bath.This is useful foContinue reading
  • Hotel facilities / Equipment

    Are there any places where I can smoke?

    All common spaces and guest rooms are non-smoking.
    There is a smoking area on the 1st floor, so please smoke at the smoking area.
  • Hotel facilities / Equipment

    Are there vending machines for drinks or cigarettes?

    Drink vending machines are located on the 1st and 2nd floors of the facility.We do not have cigarette vending machines or sell cigarettes.
  • Hotel facilities / Equipment

    Can I buy souvenirs inside this facility?

    Yes, there is a shop on the second floor of this facility.
    You can enjoy the lineup of items available at this facility, including local speContinue reading
  • Hotel facilities / Equipment

    Is it possible to move around this facility wearing a yukata (Japanese summer kimono)?

    Yes, of course.
    You can wear your yukata and slippers anywhere in the facility, including the restaurant and the large public bath.Please feContinue reading
  • Hotel facilities / Equipment

    Is there a drying room?

    Our facility has a drying room for ski and snowboard boots on the first floor.You can thoroughly dry your ski and snowboard boots and other Continue reading
  • Hotel facilities / Equipment

    Can I borrow a mobile phone charger or portable battery?

    Yes, they are available for free at the front desk.
    We offer a wide variety of chargers whenever possible, but depending on your device, we Continue reading

Reservations and inquiries by phone or email

If you have any questions, please contact us.