- Top
- Frequently Asked Questions Q & A
0269-34-2801
Frequently Asked Questions
- 【Others】
If I send my luggage in advance, can you hold it for me?
Yes, of course, we will take good care of it.Please travel light to Shiga Highlands on the day of the event.
When sending your package, plea…Continue reading - 【Others】
Can I leave my luggage with you before check-in?
Yes, I'll take it.Please contact the front desk.We will guide you to the luggage storage area. - 【Others】
Can you hold my luggage after I check out?
Yes, I'll take it.Please contact the front desk.We will guide you to the luggage storage area. - 【Others】
Can I send packages from the hotel?
We accept Kuroneko Yamato TA-Q-BIN (delivery service)Paper is available at the front desk. - 【Others】
Please tell me about the storage of valuables.
Yes, we have free lockers for valuables located in front of the smoking room on the first floor.Please leave your valuables in the lockers a…Continue reading - 【Others】
Can I use a mobile phone?
All mobile phones of domestic telecommunications companies can be used.
However, please understand that it may be difficult to connect depen…Continue reading - 【Others】
Can I use the internet in this facility?
Wi-Fi is available throughout the building.PW:japan789 - 【Others】
Can I use a travel agency gift certificate?
Some of them can be used, so please check by phone in advance.Tel:0269-34-2801 - 【Others】
Who can I contact if I want to make a reservation or make an inquiry directly?
We also accept reservations by phone or email.
Please feel free to contact us for any inquiries.
■Tel:0269-34-2801
■Mail:japansg.info@gmail…Continue reading
Reservations and inquiries by phone or email
If you have any questions, please contact us.